IMPORTANT: Before using your EPC, you must call 1-855-847-2030 to activate your card by selecting your access code and your Personal Identification Number (PIN).
Use the Card at ATMs: The Arizona Electronic Payment Card is part of the Allpoint ATM network, which means you now have access to over 50,000 surcharge-free (NO ATM FEE) ATMs nationwide.
Use the Card at Retail Locations: You can use the EPC anywhere that accepts Visa debit cards, including grocery stores, gas stations, restaurants, and more.
Customer Service: For customer service call 1-855-847-2030 TTY: 1-866-656-5913
or visit the website at www.bankofamerica.com/azdesEPC. If you would like to sign-up for the Electronic Payment Card place contact your local Department of Child Support Enforcement Office.
Authorization Form: The authorization form is available from the DCSS website
(click here). The form can be mailed to the DCSS address listed on the form or to your local Clerk of Court Office. You may also use this form to make changes to your bank account information, Stop a current direct deposit, or to stop or start EPC.